Assistant Manager, End User Programming

Job Summary

Supporting the execution and administration of key end user programs, the full-time remote Assistant Manager, End User Programming will manage the DEWALT loyalty program and Preferred Provider Agreements, ensuring smooth operations and front-line support for internal stakeholders and sales teams.

Key responsibilities

• Administer the DEWALT loyalty program, providing user support, account maintenance, and reporting
• Coordinate the administration of Preferred Provider Agreements, including tracking and documentation
• Serve as the primary contact for inquiries related to program processes and provide basic troubleshooting support

Required qualifications

• Bachelor's degree in Business, Marketing, Communications, or a related field preferred
• 2+ years of experience in program coordination, sales support, or related roles
• Proficiency in Microsoft Office, particularly Excel and PowerPoint
• Experience with Salesforce or similar CRM systems preferred
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment