Assistant Manager of eBilling

Job Summary

Managing the day-to-day operations of the firm's ebilling function remotely, the full-time Assistant Manager of eBilling will oversee the ebilling team, support client onboarding activities, and ensure adherence to billing policies while providing exceptional customer service.

Key responsibilities

• Supervises the ebilling team, managing schedules, workloads, and performance evaluations
• Provides training and guidance on ebilling processes to internal teams and assesses workflow for improvements
• Manages onboarding of new clients and lateral partners, ensuring smooth transitions to ebilling systems

Required qualifications

• Bachelor's degree in accounting or finance is required
• Minimum of five years of progressive experience in ebilling, including team coordination and supervision
• Advanced knowledge of Elite 3E or similar accounting systems and third-party ebilling platforms
• Demonstrated ability to provide quality customer service in a professional services environment
• High proficiency in Microsoft Excel and other Microsoft suite applications