Assistant Manager, Recovery Operations

Job Summary

A company is looking for an Assistant Manager, Servicing Recoveries to oversee daily operations and staff performance within the Servicing Department.

Key Responsibilities

• Lead, coach, and develop team members through performance feedback and training
• Manage and resolve complex or high-risk escalations as the final decision point
• Ensure compliance standards and documentation accuracy are met by the team

Required Qualifications

• 2-5 years of experience in recovery management, including bankruptcy and foreclosure
• Strong leadership and coaching abilities for team development
• In-depth understanding of servicing operations and regulatory compliance
• Proficiency with servicing systems and productivity tools
• Knowledge of federal and state regulations impacting servicing operations