Assistant Project Manager

Job Summary

A company is looking for an Assistant Project Manager with experience in a call center in a social services or health care environment.

Key Responsibilities

• Support the Project Manager in project management plan development and updates
• Manage performance to meet key performance indicators and service level agreements
• Coordinate recruitment, training, and continuous quality improvement activities

Required Qualifications

• Master's degree or higher in social work or a related discipline, with at least 5 years of child welfare experience
• At least 3 years of experience working with immigrant youth and underserved families
• At least 2 years of call-center experience
• Experience working with federal, state, or local stakeholder organizations
• U.S. Citizenship