Assistant Team Manager

Job Summary

A company is looking for an Assistant Team Manager to support social media moderation and community management projects.

Key Responsibilities

• Support daily operations for social media moderation and community management projects
• Assist with onboarding/offboarding moderators and manage real-time coverage needs
• Conduct quality assurance reviews and prepare reports for clients

Required Qualifications

• 2+ years of experience in social media moderation or community management
• Familiarity with platforms such as Reddit, Discord, and TikTok
• Understanding of moderation strategies and community standards
• Experience in remote, fast-paced environments
• Proficiency in tools like Zendesk, Sprinklr, or Trello is preferred