Associate Account Manager

Job Summary

Acting as a primary point of contact for clients, the full-time Associate Account Manager will manage logistics, provide administrative support to the sales team, and ensure exceptional client experiences across their territory.

Key responsibilities

• Serve as the proactive first point of contact for client inquiries, delivering detailed program information
• Provide administrative support to the marketing sales team, assisting with appointment setting and calendar management
• Effectively engage with clients through various communication channels, resolving issues and ensuring satisfaction

Required qualifications

• Associate Degree in Marketing or Business; Bachelor's degree is a plus
• 3+ years of customer service experience
• Knowledge of digital and traditional marketing
• Proficiency in Microsoft Office tools, including Word, Excel, and PowerPoint
• Ability to work under pressure and meet deadlines