Associate Account Manager

Job Summary

Acting as a primary point of contact for clients, the full-time Associate Account Manager will manage logistics, provide administrative support, and ensure exceptional client experiences while collaborating with the marketing sales team.

Key Responsibilities

• Serve as the first point of contact for client inquiries, providing detailed information and resolving issues promptly
• Assist the marketing sales team with administrative tasks, including appointment setting and calendar management
• Engage effectively with clients across multiple communication channels to maintain positive relationships and ensure satisfaction

Required Qualifications

• Associate Degree in Marketing or Business; Bachelor's degree is a plus
• 3+ years of customer service experience
• Knowledge of digital and traditional marketing
• Proficiency in Microsoft Office tools, including Word, Excel, and PowerPoint
• Ability to work under pressure and meet deadlines while maintaining organization and attention to detail