Associate Account Manager

Job Summary

Acting as a primary point of contact for clients, the full-time Associate Account Manager will provide administrative and logistical support to the sales team, manage client inquiries, and ensure exceptional client service while working in a collaborative team environment.

Key responsibilities:

• Serve as the proactive first point of contact for client inquiries, delivering detailed program information and resolving issues
• Provide administrative support to the marketing sales team, including appointment setting and calendar management
• Engage effectively with clients across multiple communication channels, ensuring timely responses and maintaining client satisfaction

Required qualifications:

• Associate Degree in Marketing or Business; Bachelor's degree is a plus
• 3+ years of customer service experience
• Knowledge of digital and traditional marketing
• Proficient with Microsoft Office tools, including Word, Excel, and PowerPoint
• Ability to work under pressure and manage multiple tasks effectively