Associate Account Manager

Job Summary

Fluent in Arabic and English, the full-time Associate Account Manager will build relationships and drive monetization of the Fresha platform while working remotely and focusing on KPIs, upselling, and ensuring strong partner engagement.

Key responsibilities

• Accountable for meeting key performance indicators on monetization, retention, and revenue growth by engaging with and educating partners
• Analyze reports to effectively upsell and increase monetized revenue from existing accounts
• Build meaningful relationships with partners through online meetings and maintain a consistent contact strategy to enhance engagement and reduce churn

Required qualifications

• Fluent in Arabic and English
• 1-2 years of experience as a Sales Development Representative (SDR) and as a revenue-generating account manager
• Demonstrable experience in managing and driving commercial growth in large account bases, ideally in the SaaS industry
• Self-starter with a proactive approach and the ability to adapt to a fast-paced environment
• Experience selling into small and medium-sized businesses (SMB)