Associate Benefits Administrator

Job Summary

A company is looking for an Associate Benefits Administrator to support customers during the Open Enrollment season and beyond.

Key Responsibilities

• Serve as the first point of contact for customers over the phone, providing assistance with benefit plan details and enrollment-related issues
• Accurately document customer interactions in Salesforce and provide timeframes for issue resolution
• Embody company core values and perform other assigned duties

Required Qualifications and Education

• High School Diploma or GED
• Computer literacy including data entry and proficiency in Microsoft Office
• Able to quickly learn new technology with training
• Ability to manage a high volume of calls and multiple projects
• Motivated to grow within the company