Associate Client Manager
Job Summary
Managing a portfolio of mainly passive clients, the full-time Associate Client Manager will support Client Managers by ensuring operational efficiency, data accuracy, and timely execution of client needs in a remote environment.
Key Responsibilities
- Manage a portfolio of clients to maintain high levels of satisfaction and service delivery
- Assist in tracking performance metrics and maintaining documentation for account portfolios
- Prepare reports and materials for client check-ins, ensuring data integrity and consistency
Required Qualifications
- Bachelor's degree or equivalent relevant experience
- Entry-level experience in Client Success, Customer Support, Operations, or a related field
- Experience in debt collections or Default Management
- Strong organizational skills and attention to detail in data entry and reporting
- Ability to quickly learn complex software tools and internal platforms
Complete Job Description
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