Associate Client Services Director

Job Summary

Providing strategic leadership for a key Publications account, the full-time Associate Client Services Director will manage client relationships, oversee integrated scientific communications programs, and drive operational excellence while working remotely.

Key responsibilities

• Lead the day-to-day strategic management of a key client account delivering integrated Publications programs
• Build and maintain trusted relationships with senior client stakeholders, acting as a strategic advisor
• Oversee account financial performance, including budgeting, forecasting, and identifying opportunities for growth

Required qualifications

• Extensive Client Services experience within a medical communications agency, particularly with Publications accounts
• Proven ability to build trusted relationships with senior pharmaceutical clients
• Strong commercial and financial acumen, including experience managing budgets and driving account growth
• Experience leading and developing Client Services teams in a collaborative environment
• Demonstrated success in business development activities, including proposals and pitches