Associate Client Services Director

Job Summary

Providing strategic leadership for a key Publications account, the remote Associate Client Services Director will manage client relationships, oversee integrated scientific communications programs, and drive operational excellence while mentoring team members.

Key responsibilities

• Lead the strategic management of a key client account and deliver integrated Publications programs
• Build and maintain trusted relationships with senior client stakeholders, serving as a strategic advisor
• Oversee account financial performance, including budgeting, forecasting, and identifying growth opportunities

Required qualifications

• Extensive Client Services experience within a medical communications agency, particularly with Publications accounts
• Proven ability to manage budgets and drive organic account growth
• Experience leading and developing Client Services teams in collaboration with cross-functional teams
• Demonstrated success in business development activities, including proposals and pitches
• Strategic thinker with a strong understanding of Medical Affairs and Publications strategies