Associate Client Support Specialist

Job is Expired
Location: Remote
Compensation: Salary
Reviewed: Fri, May 02, 2025

Job Summary

A company is looking for an Associate Client Support Specialist responsible for managing customer inquiries and issues.

Key Responsibilities
  • Manage inbound calls, emails, or chats related to the eMoney platform
  • Identify customer needs, research issues, and provide solutions
  • Log interactions and escalate complex issues to tier two teams when necessary
Required Qualifications
  • 0 - 1 years in a customer service/support role or relevant experience
  • Familiarity with web applications
  • Understanding of financial concepts or terms is a plus
  • Bilingual in English and Spanish is a plus

COMPLETE JOB DESCRIPTION

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