Associate Client Support Specialist
Job is Expired
Location: Remote
Compensation: Salary
Reviewed: Fri, May 02, 2025
Job Summary
A company is looking for an Associate Client Support Specialist responsible for managing customer inquiries and issues.
Key Responsibilities
- Manage inbound calls, emails, or chats related to the eMoney platform
- Identify customer needs, research issues, and provide solutions
- Log interactions and escalate complex issues to tier two teams when necessary
Required Qualifications
- 0 - 1 years in a customer service/support role or relevant experience
- Familiarity with web applications
- Understanding of financial concepts or terms is a plus
- Bilingual in English and Spanish is a plus
COMPLETE JOB DESCRIPTION
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Job is Expired