Associate Community Manager

Job Summary

A company is looking for an Associate Community Manager to engage with parents across digital platforms.

Key Responsibilities

• Proactively engage in community conversations across various social platforms to foster connection and brand trust
• Respond to community interactions with empathy and a brand-appropriate voice
• Track engagement metrics and translate community feedback into actionable insights for various teams

Required Qualifications

• 2+ years of experience in community management or social media engagement
• Familiarity with online communities and their interaction dynamics
• Ability to identify trends and generate content ideas based on community discussions
• Strong organizational skills to manage multiple conversations simultaneously
• Willingness to work in the New York City office one day a week