Associate Contract Manager

Job Summary

A company is looking for an Associate Contract Manager, Scaled Team.

Key Responsibilities

• Resolve a high volume of customer inquiries in a timely manner while providing exceptional customer service
• Communicate directly with customers and internal colleagues to ensure the accurate execution of customer renewals
• Contribute to the growth of the contract management organization by providing feedback and piloting new processes and playbooks

Required Qualifications

• Passionate about creating a great customer experience
• Ability to effectively lead a phone conversation
• Healthy negotiation and interpersonal problem-solving skills
• Embrace a dynamic and motivating environment
• Invest in relationships with customers and colleagues