Associate Customer Program Manager

Job Summary

A company is looking for an Associate Customer Program Manager.

Key Responsibilities

• Support the execution of assigned customer programs, ensuring compliance with expectations
• Coordinate with cross-functional stakeholders to ensure smooth program delivery
• Track program performance metrics and prepare reports highlighting trends and opportunities for improvement

Required Qualifications

• Bachelor's degree or equivalent practical experience
• 0-2 years of experience in program coordination, operations, project management, or customer success in healthcare or a regulated environment
• Familiarity with operational workflows, performance metrics, and cross-functional collaboration
• Proficiency with tools such as GSuite, Slack, and project management platforms
• Experience in pharmacy operations or digital health is preferred