Associate Customer Success Manager

Job Summary

A company is looking for an Associate Customer Success Manager in the United States (Remote).

Key Responsibilities:

• Delivering and communicating ROI for clients throughout the customer lifecycle
• Being the trusted partner for customers on use-case and product functionality
• Quarterbacking experiences by various cross-functional teams at the company on behalf of customers

Key Qualifications:

• Experience in Customer Success, Account Management, Business Development, or another client-facing role preferred
• Ability to discuss, understand, and work within complex projects and processes
• Proven ability to manage multiple projects at a time
• Must be self-directed and self-motivated
• BA/BS degree or higher