Associate Customer Success Manager

Job Summary

A company is looking for an Associate Customer Success Manager in the Life Sciences sector.

Key Responsibilities

• Drive Customer Success outcomes by managing and growing customer accounts
• Develop an executive-level understanding of the Life Sciences industry through consultative partnerships and strategic reviews
• Collaborate cross-functionally to create programs that enhance customer relationships and drive product adoption

Required Qualifications

• Minimum 5 years of experience in a strategic, customer-facing role within healthcare
• Strong understanding of value drivers in recurring revenue business models
• Robust project management and client management skills
• Entrepreneurial and self-driven approach to work
• Analytical and process-oriented mindset