Associate Customer Success Manager

Job Summary

A company is looking for an Associate Customer Success Manager (HVLT).

Key Responsibilities

• Support Calm for Business partners by building strong relationships and driving adoption of best practices
• Understand customer wellness goals and implement effective engagement strategies
• Lead the implementation of Calm Health customers and manage technical configurations

Required Qualifications

• 2+ years of experience in a Customer Success or Account Management role
• Experience in program management and process-oriented tasks
• Familiarity with tools such as Salesforce, Outreach, and Zendesk
• Ability to analyze data and identify trends
• Experience in a fast-paced startup environment is a plus