Associate Customer Success Manager
Location: Remote
Compensation: Salary
Reviewed: Fri, May 30, 2025
This job expires in: 13 days
Job Summary
A company is looking for an Associate Customer Success Manager.
Key Responsibilities
- Guide customers through their journey from onboarding to renewal, providing actionable insights
- Manage account health to meet KPIs related to retention, satisfaction, and product engagement
- Collaborate with cross-functional teams to address customer needs and advocate for customer feedback
Required Qualifications
- 1-2 years in a customer-facing role such as customer support, customer success, or account management
- Experience with B2B2C customers and SaaS products is a plus
- Familiarity with CRM tools and customer success platforms is beneficial
- Interest in learning about client management and customer success best practices
- Demonstrated eagerness to learn, grow, and take on new challenges
COMPLETE JOB DESCRIPTION
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