Associate Customer Success Manager

Job Summary

A company is looking for an Associate Customer Success Manager.

Key Responsibilities

• Support the customer implementation journey by collaborating with Sales, Marketing, Operations, and Services teams
• Utilize proactive communication to enhance customer engagement and product implementation
• Monitor customer account activity to ensure positive experiences and desired outcomes with products and services

Required Qualifications

• Bachelor's degree or PMP certification preferred
• 3+ years of related industry experience in Sales, technical support, customer service, or education
• Experience with customer engagement and monitoring tools
• Ability to manage multiple projects and adapt to changing environments
• Willingness to travel up to 10% of the time