Associate Customer Success Manager

Job Summary

A company is looking for an Associate Customer Success Manager.

Key Responsibilities

• Support the post-sale customer implementation journey and ensure a positive customer experience
• Utilize proactive communication to maintain customer focus on product implementation and engagement
• Monitor customer account activity to achieve desired outcomes with products and services

Required Qualifications

• Bachelor's degree or PMP certification preferred
• 3+ years of related industry experience in sales, technical support, customer service, or education
• Ability to manage multiple projects simultaneously and work independently
• Proficient in Microsoft Office and Google Suite
• Willingness to travel up to 10% of the time