Associate Customer Success Manager

Job Summary

A company is looking for an Associate Customer Success Manager.

Key Responsibilities

• Support customers throughout the post-sale implementation journey, ensuring a positive experience
• Utilize proactive communication to enhance customer engagement with products and services
• Monitor customer account activity to achieve desired outcomes and maintain strong relationships across business areas

Required Qualifications

• Bachelor's degree or PMP certification preferred
• 3+ years of related industry experience in sales, technical support, customer service, or education
• Strong organizational skills and ability to manage multiple projects simultaneously
• Ability to adapt in an evolving work environment
• Willingness to travel up to 10% of the time