Associate Customer Support Representative - Texas Licensed

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Fri, May 10, 2024
This job expires in: 12 days

Job Summary

A company is looking for an Associate Customer Support Representative in Dallas, TX.

Key Responsibilities:
  • Resolve customer inquiries via email, chat, and phone
  • Compose personalized responses for various customer requests
  • Identify trends in customer issues and contribute to team goals

Required Qualifications:
  • Passionate about customer support and team success
  • Ability to communicate technical problems effectively
  • Empathy, diplomacy, and poise under pressure
  • Shift flexibility to start at 6am ET
  • Experience in PPE/Lock Desk or Mortgage Tech

COMPLETE JOB DESCRIPTION

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