Associate Customer Support Technician

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Sun, Feb 04, 2024

Job Category: Customer Service

Weekly Hours: Full Time

Career Level: Entry Level, Experienced

Education Level: Some College, Bachelors

Job Summary

A company is looking for an Associate Customer Support Technician.

Key Responsibilities:

Answer customer inquiries and troubleshoot software application problems via phone, email, and chat
Triage and document customer issues and escalate when necessary
Provide efficient and professional customer service

Qualifications:

1+ year of customer service experience
Experience supporting browser-based software applications
Ability to prioritize customer needs and multitask
Experience with personal computers and Microsoft applications
High school diploma or equivalent (Associate's or Bachelor's degree preferred)

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

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Website

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