Associate Director, Account Management

Job Summary

A company is looking for an Associate Director, Account Management who will oversee client satisfaction and management of accounts.

Key Responsibilities:

• Oversee, develop, and implement day-to-day account delivery in collaboration with senior leadership and account teams
• Build long-term client relationships by understanding their business needs and positioning the company as a strategic partner
• Drive operational excellence and innovative thinking within the account team while supporting project execution and training junior members

Qualifications:

• Bachelor's Degree required
• Minimum of 4 years' experience as an Account Director or Senior Account Manager in medical education and communications
• Experience navigating a matrix organization and working with various stakeholders
• Familiarity with the Medical, Legal, and Regulatory (MLR) review process
• Proficiency in project management software and web-based document sharing tools