Associate Director Customer Insights Analytics

Location: Remote
Compensation: Salary
Staff Reviewed: Wed, Jul 03, 2024
This job expires in: 11 days

Job Summary

A company is looking for an Associate Director, Customer Engagement, Insights & Analytics.

Key Responsibilities:
  • Serve as the Customer Analytics point person to Area VP subsequent Area General Managers
  • Manage customer analytics ad hoc projects workflow for assigned Area and collaborate with other customer analysts
  • Monitor and analyze competitive activity, customer, and market trends to provide actionable insights to guide field teams

Required Qualifications:
  • Minimum of a Bachelor's degree required
  • Significant work experience in the healthcare environment
  • Familiarity with commercial data sources used in the healthcare industry
  • Programming/Coding proficiency in SQL
  • Advanced Excel skills, working knowledge of Tableau

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