Associate Director of Client Relations

Job Summary

A company is looking for an Associate Director of Client Relations to manage employer-sponsored client accounts across the United States.

Key Responsibilities

• Manage a portfolio of 70 to 100 client accounts, ensuring satisfaction and growth
• Achieve performance objectives related to client retention, growth, and revenue targets
• Develop strong partnerships with clients and communicate program results effectively

Required Qualifications

• Bachelor's degree, preferably in Business or Marketing
• 1-3 years of direct account or client relationship management experience
• Strong organizational and prioritization skills
• Ability to work well in a collaborative environment
• Minimal travel required, with most interactions via phone/webcam