Associate Director of Commercial Operations
Location: Remote
Compensation: To Be Discussed
Reviewed: Fri, Sep 04, 2026
This job expires in: 22 days
Job Summary
Managing day-to-day operations for US field communications, the remote Associate Director of Commercial Operations will collaborate with the commercial operations team and key personnel to optimize CRM systems, support specialty field teams, and design territory strategies.
Key responsibilities
- Collaborate with IT to manage cloud technology and reporting platforms for analytics and KPI reporting
- Support specialty field teams with inquiry resolution, analytics, and training
- Design and manage territory alignments based on customer value and regional patient density
Required qualifications
- Bachelor's degree in Business, Life Sciences, or a related field
- 8+ years of Sales Operations or Commercial Operations experience in biotech, pharma, or rare disease environments
- Hands-on experience with CRM platforms, preferably Salesforce
- Strong analytical and reporting skills, with advanced Excel and BI tools experience
- Experience supporting specialty or small field sales teams
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