Associate Director of Program Management

Job Summary

A company is looking for an Associate Director, Program Management.

Key Responsibilities

• Manage end-to-end project management of CRM and email marketing initiatives, ensuring timely and in-scope delivery
• Coordinate requirements across teams to establish a clear campaign vision and lead the development, QA, testing, and deployment of email campaigns
• Monitor campaign performance metrics and deliver actionable insights while troubleshooting issues and implementing solutions for continuous improvement

Required Qualifications

• Project management experience in a digital or marketing agency
• Experience with marketing, product, data & analytics teams, and leading MarTech platforms such as Salesforce and Adobe
• Proven experience in managing medium-sized, complex CRM and digital programs
• Expertise in email development methodologies and best practices
• Ability to work Pacific Coast Time hours