Associate Director of Program Management

Job Summary

Managing client relationships and overseeing program operations, the full-time remote Associate Director of Program Management will supervise daily workflows, coordinate patient assistance program requirements, and analyze program metrics to drive continuous improvement.

Key responsibilities:

• Supervise and coordinate daily workflow with leadership and manage client relationships
• Examine metrics and reporting daily for all program activities and facilitate communication for program changes
• Ensure compliance with program-specific SOP management and assist with program change requests

Required qualifications:

• Bachelor's Degree
• Previous management experience required
• 5 years related experience in the service and/or information industries
• Strong understanding of the Specialty Pharmacy industry and its integration with manufacturers and payors
• Ability to work in a fast-paced, ever-changing environment