Associate Engagement Manager

Job Summary

A company is looking for an Associate Engagement Manager responsible for managing the deployment of ServiceNow solutions and ensuring client satisfaction.

Key Responsibilities

• Serve as the single point of contact for ServiceNow client engagements
• Manage project resources, schedules, and client satisfaction throughout the engagement
• Identify opportunities for additional client value and support continuous improvement of service offerings

Required Qualifications

• Bachelor's degree or equivalent experience
• Experience or training in project management
• Demonstrated ability to lead teams in client software implementation projects
• Experience working on ServiceNow projects preferred
• ITIL V3 or V4 Foundations Certification is preferred