Associate Implementation Manager

Job Summary

A company is looking for an Associate Implementation Manager.

Key Responsibilities

• Manage the implementation of groups under 500 lives, coordinating with multiple departments for timely onboarding
• Collaborate with Sales Representatives during finalist meetings and maintain relationships with various teams
• Research installation issues, develop resolutions, and act as a liaison between IT and customers for eligibility feeds

Required Qualifications

• Entry-level professional role with a basic understanding of the field
• Demonstrates fundamental knowledge within the job family, learning through experience
• Experience with products such as Supplemental Health or Group Benefits is preferred
• Comfortable engaging directly with customers via various communication channels
• Ability to manage and resolve issues appropriately, escalating as necessary