Associate Integration Technician

Job Summary

To support a large-scale customer integration modernization initiative, the contract Associate Integration Technician will manage client migrations from legacy software to the AlignOps native integration platform, ensuring a seamless transition while working remotely.

Key responsibilities

• Coordinate and schedule migration meetings with clients, ensuring project timelines and targets are met
• Execute technical implementations and troubleshoot issues during client migrations, particularly from QuickBooks Online
• Document technical issues and escalate complex problems to engineering and cross-functional teams as needed

Required qualifications

• Strong computer literacy and experience with collaboration tools such as Slack, Zoom, and Jira
• Hands-on experience using spreadsheets to manage client data sets
• Basic understanding of data hygiene and validation principles
• Keen attention to detail for accurate documentation and client configurations
• Ability to lead interactive meetings and troubleshoot software issues effectively