Associate IT Operations Engineer

Job Summary

A company is looking for a Global Associate IT Operations Engineer.

Key Responsibilities

• Collaborate with coworkers to analyze and resolve product and technical issues
• Investigate and resolve data-related issues leveraging SQL/PostgreSQL
• Assist in maintaining and prioritizing work queues and backlogs in ticket and project management systems

Required Qualifications and Education

• Working knowledge of SQL/PostgreSQL and relational databases
• Understanding of software development and troubleshooting processes
• Experience in a client-facing role in a technology-driven environment
• Ability to manage multiple tasks and prioritize effectively
• Experience in providing customer support during stressful situations