Associate Manager Customer Care
Job is Expired
Location: Remote
Compensation: Salary
Staff Reviewed: Tue, Jul 09, 2024
Job Summary
A company is looking for a Associate Manager, Customer Care.
Key Responsibilities:
- Lead, mentor, and develop a high-performing customer care team
- Ensure exceptional customer service across all channels
- Collaborate with other departments to enhance customer experience
Required Qualifications:
- Prior team management experience of a support team of a remote company
- A proven track record in customer service
- Strong reporting and analytical skills
- Quick learner and self-starter with excellent computer skills
- ZenDesk CRM experience is a plus
COMPLETE JOB DESCRIPTION
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Job is Expired
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