Associate Manager, Customer Success

Job Summary

A company is looking for an Associate Manager, Customer Success.

Key Responsibilities

• Manage projects from client kickoff through delivery, coordinating internal teams and ensuring timely completion of tasks
• Oversee client deliverables, including report writing, analysis, and presentation of insights and recommendations
• Engage directly with clients, maintaining relationships and ensuring satisfaction with deliverables

Required Qualifications

• At least 3+ years of project management experience
• At least 2+ years of experience in Market Research, with data analysis and report writing skills
• At least 1+ years of client communication and management experience
• Interest in cognitive neuroscience and its applications to marketing research; background in psychology or neuroscience is a plus
• Proficient in Microsoft Office, especially PowerPoint