Associate Network Engineer

Job Summary

A company is looking for an Associate Network Engineer responsible for providing technical support to clients in wireless and wired scenarios.

Key Responsibilities

• Open tickets and diagnose Tier 1 technical support issues with remote clients' networks
• Program/provision wireless network systems for deployment at remote sites
• Provide and maintain thorough documentation of client systems

Required Qualifications

• Minimum of 1 year of networking experience and current Network+ or CCNA certification
• Novice level understanding of network protocols, firewalls, routers, switching, TCP/IP, STP, and RF coverage
• Experience supporting customer environments in a helpdesk/support capacity
• Availability for occasional after-hours emergency support for remote clients