Associate Payroll Manager

Job Summary

A company is looking for an Associate Manager, Payroll Client Services.

Key Responsibilities:

• Lead and inspire a team of Payroll Support Specialists towards excellence in payroll and customer service
• Foster innovation in payroll customer service, develop training programs, and engage with clients directly
• Utilize data analytics, manage team processes, and encourage continuous learning and improvement

Required Qualifications:

• Leadership experience in a payroll customer service role or relevant people management skills
• Strong foundation in payroll
• Experience with Zendesk or similar platforms
• Agility and flexibility in a fast-paced environment
• Proficient computer skills and quick learning capability