Associate Product Support Representative

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Wed, May 07, 2025

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Product Support Representative - Tier 1 (RCM/Billing/Healthcare).

Key Responsibilities

Provide technical support and guidance to clients on EMR platforms
Develop knowledge in core domains such as Practice Management, Clinical, or Billing/Financial
Manage client cases effectively, ensuring timely follow-ups and documentation

Required Qualifications

Bachelor's degree or relevant experience
At least 2 years of software application support experience in a SaaS environment
High technical aptitude with a proven track record in client support
Medical/Revenue Cycle Management experience preferred
Working knowledge of EMR/EHR medical software applications is a plus

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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