Associate Program Manager

Job Summary

To ensure effective service delivery and compliance for high-acuity members, the full-time Associate Program Manager will manage issue resolution, organization, and cross-functional collaboration while focusing on detail-oriented reporting and tracking in a remote setting.

Key responsibilities

• Coordinate with service providers and internal teams to deliver services and maintain compliance with contract requirements
• Develop and utilize tracking mechanisms and reporting tools to monitor project progress and performance
• Assist in creating business documentation, including Business Requirements Documents and Test Plans, to support project execution

Required qualifications

• Associate's Degree or equivalent combination of education and experience
• 1-3 years of relevant experience in project management or related fields
• Basic to advanced Excel skills and experience with healthcare-related systems are beneficial
• Strong coordination skills with the ability to communicate effectively across teams
• Willingness to develop expertise in the functional area required for the role