Associate Service Desk Technician

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Mon, Mar 16, 2026

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Some College, Bachelors

Job Summary

A company is looking for an Associate Service Desk Technician - Tier I to provide first-tier technical support to Veterans and VA providers.

Key Responsibilities

Provide timely technical support via phone, chat, and ticketing system
Assist with mobile device setup, application support, and troubleshooting
Document and update support tickets in ServiceNow while ensuring compliance

Required Qualifications

High school diploma required; Associate's or Bachelor's degree preferred
Minimum 1 year of technical support, help desk, or call center experience
Strong knowledge of mobile devices (Android/iOS) and Windows/Mac PCs
Familiarity with service desk tools, preferably ServiceNow
Ability to handle confidential information with discretion and integrity

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...