Associate Support Engineer
Job Summary
A company is looking for an Associate Premier Support Engineer to assist clients in deploying, operating, and troubleshooting Microsoft technologies.
Key Responsibilities
- Resolve complex technical issues related to Microsoft technologies and maintain client communication
- Contribute to service improvement initiatives and document troubleshooting steps
- Create and maintain technical documentation while promoting the use of AI tools
Required Qualifications, Training, and Education
- 2+ years of experience in Microsoft technologies
- Familiarity (1+ years) with Windows Server
- Exposure to Active Directory/Azure AD and DNS
- Basic experience in technical writing
- BS/BA in Computer Science, Management Information Systems, Business, or related field or equivalent work experience
COMPLETE JOB DESCRIPTION
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