Associate Support Specialist - Payments

Location: Remote
Compensation: Salary
Staff Reviewed: Tue, Jul 02, 2024
This job expires in: 19 days

Job Summary

A company is looking for an Associate Support Specialist - Payments on the East Coast.

Key Responsibilities:
  • Interact directly with core users and end-users to provide support via multiple channels
  • Analyze and resolve technical issues related to payment processing
  • Assist in identifying system bugs, maintaining knowledgebases, and escalating issues as needed

Required Qualifications:
  • 0-2 years of customer support experience in the software industry
  • Comfortable speaking directly with end-users and demonstrating patience and empathy
  • Passionate about learning new software and using fundamental accounting principles
  • Ability to work independently and collaboratively in a team
  • Prior knowledge of accounting, online payment processing, and/or banking industry is a plus

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH