Associate Support Specialist - Payments
Job is Expired
Location: Remote
Compensation: Salary
Staff Reviewed: Tue, Jul 02, 2024
Job Summary
A company is looking for an Associate Support Specialist - Payments on the East Coast.
Key Responsibilities:
- Interact directly with core users and end-users to provide support via multiple channels
- Analyze and resolve technical issues related to payment processing
- Assist in identifying system bugs, maintaining knowledgebases, and escalating issues as needed
Required Qualifications:
- 0-2 years of customer support experience in the software industry
- Comfortable speaking directly with end-users and demonstrating patience and empathy
- Passionate about learning new software and using fundamental accounting principles
- Ability to work independently and collaboratively in a team
- Prior knowledge of accounting, online payment processing, and/or banking industry is a plus
COMPLETE JOB DESCRIPTION
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Job is Expired
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