Associate Technical Account Manager

Job Summary

A company is looking for an Associate Technical Account Manager (West).

Key Responsibilities

• Provide expert guidance on deployment and operational best practices to customers
• Contribute to customer sessions to unlock the full value of the platform
• Collaborate with teams to resolve technical escalations and advocate for customer needs

Required Qualifications

• 1-3 years of experience in technical customer-facing roles
• Willingness to learn cloud and cyber security technologies
• Understanding of cloud services, architectures, and security best practices
• Familiarity with container technologies (Docker, Kubernetes)
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience