Associate Technical Account Manager

Job Summary

A company is looking for an Associate Technical Account Manager to manage technical accounts and ensure exceptional client service.

Key Responsibilities

• Manage a high-volume book of customers through email, in-app messaging, and scalable outreach
• Provide technical guidance and best practices to customers via email or calls
• Collaborate with internal teams to resolve complex technical issues and improve service delivery

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Proven experience in technical account management, sales engineering, or Information Technology
• Strong understanding of Microsoft Azure and core Azure services
• Experience with VDI solutions preferred
• Ability to manage multiple tasks and prioritize effectively