Athletics Travel Manager

Job Summary

Providing athletic travel support for ECU Athletics, the full-time Athletics Travel Manager will manage all aspects of individual and team travel arrangements, ensuring exceptional service to coaches, athletes, and staff while working remotely from North Carolina.

Key responsibilities

• Arrange domestic and international travel, including air, hotel, and car bookings for both individuals and teams
• Handle vacation coverage for onsite schools and manage group travel invoicing to meet deadlines
• Provide excellent customer service to internal and external clients via phone and email correspondence

Required qualifications

• Proficient in Sabre GDS with a minimum of five years of travel agency experience
• Experience in air, car, and hotel booking, including knowledge of airline exchanges
• Familiarity with Microsoft Office 365 and general office PC-based programs
• Strong judgment and decision-making skills, with the ability to manage multiple tasks under pressure
• Exceptional verbal and communication skills, demonstrating professional customer service abilities