Atlassian ALM Administrator

Job Summary

Owning the full Atlassian tool stack, the full-time remote Atlassian ALM Administrator will manage the administration, configuration, and optimization of ALM tools, supporting service requests and CI/CD pipelines for mission-critical VA applications.

Key responsibilities

• Administers and maintains all Atlassian tools including Jira, Confluence, and Bitbucket, ensuring continuous tool availability
• Configures and maintains Jira projects, workflows, and automation rules to support VA-approved service request processes and Agile ceremonies
• Develops and maintains Power BI dashboards and reports for program management, service request trending, and executive presentations

Required qualifications

• 5 years of experience administering Atlassian platforms (e.g., Jira, Confluence, Bitbucket) in enterprise environments
• Bachelor's Degree in information technology, computer science, or related field; Atlassian Certified Professional (ACP) in Jira Administration preferred
• Excellent experience with Jira project configuration, workflow design, and automation rules for enterprise-scale programs
• Above average knowledge of SAFe Agile tooling requirements and experience configuring Jira Service Management
• Experience supporting a federal agency and managing Atlassian user provisioning and license allocation