Auction Support Specialist

Job Summary

Guiding sellers through the live auction process, the full-time Auction Support Specialist will serve as the primary point of contact, ensuring exceptional customer service and support while working in a hybrid environment.

Key responsibilities

• Deliver exceptional customer service to sellers throughout the live auction experience from launch to completion
• Monitor live auction activity and respond promptly to seller inquiries and issues
• Manage updates and corrections to auction listings, ensuring accuracy and a high-quality user experience

Required qualifications

• 2+ years of experience in customer service, account coordination, or a related customer-facing role
• Strong empathy and active listening skills with a genuine desire to assist others
• Proven ability to manage multiple priorities in a fast-paced environment
• Exceptional organizational and time-management skills
• Interest in and familiarity with enthusiast, collector, or classic vehicles is highly preferred